High Complexity Care Team (HCCT)
Direct Line to Team: 250-940-5692
- HCCT Medical Director: Dr. Spencer Cleave
- Physicians: Dr. Glen Manders, Dr. Brian Cornelson
- Nurse Practitioner: Lindsey Strang NP
- Registered Nurse: Gloria Pichette RN
- HCCT and PCN Social Worker: Lynn Simonson
- MOAs: Colleen and Kendra
TO BE CLEAR, THE HCCT IS PRESENTLY TAKING A WAITLIST FOR NEW REFERRALS. WE ARE STILL ONBOARDING NEW PATIENTS, BUT ARE DOING SO AS SPACE AND ADDITIONAL RESOURCES BECOME AVAILABE. WE CANNOT, UNFORTUNATELY, DELIVER CARE TO PATIENTS ON OUR WAITLIST AS ADEQUATE HISTORY IS NOT AVAILABLE WHICH CREATES A RISK FOR UNSAFE CARE. FOR ACCEPTED PATIENTS, CARE BEGINS AT THE DATE OF THE FIRST INTAKE VISIT.
"A Team Based, Patient Medical Home"
The High Complexity Care Team (HCCT) is an innovative program of the Western Communities Primary Care Network (PCN). It has been formed in partnership with Island Health, the Ministry of Health and the South Island Division of Family Practice. The team consists of multi-disciplinary professionals dedicated to serving patients with complex health needs in the Esquimalt, Westshore and Sooke areas. We accept patients of all ages who meet our referral criteria. Health care professionals and clinic or hospital administrators may refer new patients using the form below. We also accept consultations from other family physicians.
High Complexity Care Team (HCCT) Members
Dr. Spencer Cleave, HCCT Medical Director
Dr. Cleave is a family physician, hospitalist and the founder and Physician Lead of the High Complexity Care Team: a team-based patient medical home for patients with highly-complex medical needs based at Eagle Creek. Dr. Cleave trained in medical school at UBC's Vancouver Campus followed by family medicine residency in the Victoria program. He has worked as a rural family physician in a variety of remote settings throughout western Canada and the North. Dr. Cleave has also practiced as a rural emergency physician, critical care associate and most recently a hospitalist physician at Victoria General Hospital. In his spare time, he enjoys spending time with his wife and sons and maintaining a career as a professional musician in Victoria.
Lindsey Strang, Nurse Practitioner
Lindsey Strang was born and raised in Victoria. She graduated nursing school in 2007 from University of Victoria. She worked for a short time in Victoria in general medicine then moved to Vancouver and spent most of her RN career working in the emergency department at Vancouver General Hospital. In 2013, she returned to school at University of British Columbia to complete the Masters of Nursing and Nurse Practitioner program. After graduating in 2016, she worked as an NP with the Thoracic Surgery team. After having her second child, she and her family decided to move back to Victoria. She started with the High Complexity Care Team in August of 2019. In her off time she enjoys hikes, gardening and playing outside with her family.
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Lynn Simonson, Social Worker
Lynn has been a Social Worker since she graduated from University of Victoria in 1996 with a Bachelor of Social Work. She has lived and worked in both rural and urban settings. The decade spent in the ghost town of Sandon BC with her children were formative years. She also spent another decade serving the community of Sooke. The bulk of her practice has been on interdisciplinary teams, partnered with primary health care providers and in addressing mental health and substance use concerns. She treasures the restorative effects of nature, dogs and grandchildren.
Dr. Glen Manders, Family Physician
Dr. Glen Manders was born in Prince George and raised in Victoria. He attended medical school at UBC followed by a Family Medicine residency at the University of Calgary. Dr. Manders currently works as a Family Physician with the High Complexity Care Team and as a Hospitalist at the Royal Jubilee Hospital. When not working he enjoys music, travel (pre-Covid), gardening and spending time with his family and friends.
Dr. Brian Cornelson, Family Physician
Dr. Brian Cornelson is a family physician with over forty years’ experience. He attended the University of Ottawa medical school and trained in Family Medicine at Sunnybrook Health Sciences Centre in Toronto. He has worked in five countries on three continents as well as Indigenous reserves in northwestern Ontario and a federal penitentiary in Manitoba. He established a family medicine training program at Seven Oaks General Hospital in Winnipeg, and led teams that established general practice training programs at the Capital University of Medicine in Beijing and at Addis Ababa University in Ethiopia. Over the past few years Dr. Cornelson has taken an increasing interest in promoting health rather than treating disease. On the mature side of 70, he has a particular interest in longevity with an emphasis on promoting healthspan rather than lifespan. Dr. Cornelson is a Clinical Professor in Family Medicine at the Cumming School of Medicine of the University of Calgary. Until recently he was the medical director of a clinic in Calgary that provides care to complex patients. The clinic also played a key role in Calgary’s response to the COVID pandemic. Dr. Cornelson recently moved to Victoria and has joined the High-Complexity Care Team at Eagle Creek Medical Clinic.
Gloria Pichette, RN
Grew up in North Western Ontario; Manitouwadge ( Cave of the Great Spirit). Moved to Thunder Bay to attend University; graduated from Lake Head University in 2007 Bachelor of Science. Registered Nurse; Specialized in mental Health. Worked on Acute Adult Mental Health for 15 years. Moved to Comox in 2007; initiating Nursing career. Also did Volunteer Out Reach nursing On the Care-A -Van for 4 years. In 2020 moved to Victoria to explore diversity in nursing and worked at RJH acute mental health. Decided to move to community work in 2021 and began working for High Complexity Care team. In spare time I love to watch documentaries. Spend time with family, friends and my beloved dog "Hot dog". I enjoy the outdoors, camping, music and comedy. I love people and helping in any way possible.